Политика доставки

1. WHICH AREAS DO YOU DELIVER TO?

Currently, we provide FREE shipping on orders over $120 to all 50 states in the US (Except Guam, Virgin Islands, and Puerto Rico). We do not ship to APO.

2. ORDER CUT-OFF TIME & PROCESSING TIME.

 

Orders placed before 3:00 PM (PST) will be processed on the same business day.
Orders placed after the cut-off time will be processed on the next business day.

Order processing time refers to the period between when an order is placed and when it is handed over to the delivery service.
Generally, orders are shipped within 1 business day after payment is received.

Our warehouse operates Monday through Friday, excluding weekends and public holidays.


3. SHIPPING TIME & COSTS.

Countries Cost Ship From Import Tax Shipping Time Ship By

United States

(Except Guam, Virgin Islands, and Puerto Rico)

$8

FREE - On orders over $120

 California No 1-5 Business Days UPS
Reminder:
Total delivery time includes order processing time as well as shipping time.
UPS does not deliver to P.O. Boxes. Please provide a physical address at checkout.


4. ORDER CANCELLATION.
     
To request an order cancellation, customers are required to contact us at sales@vinlandonline.com. Check our Return Policy. 


5. TRACKING PACKAGE.

An email with a tracking number will be sent to your email once the order has been shipped. Please note: Tracking information may take 24 to 72 hours to update and may take longer during weekends, events, or holidays.
With the tracking number provided, you can check the tracking number through the Carrier’s website for your order delivery time.
If you cannot track your package, please contact us directly.


6. DELIVERY TIME.

Delivery time varies by location. You can check the tracking number through your carrier’s website for more information about your order delivery time.


7. TAX INFORMATION.

We ship from local warehouses, so there is no import tax. Per your local laws, Sales Tax may apply.

8. OTHER SHIPPING PROBLEMS.

If you have any problem with shipping, you can email us at sales@vinlandonline.com.